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BUSINESS 204: You Can Be Better
- Examine human nature, interpersonal relationships, and customer satisfaction.
- Discuss how to improve sales techniques and client interaction.
- Define how to set business and personal goals and to prioritize for efficiency and improvement.
- Discuss how to eliminate the negativity that surrounds you and put your positive mental outlook to work for you.
We must all deal with people on a daily basis. Understanding human nature will improve your communication, productivity, and customer satisfaction. Learn how the negative influences in your life and work impact your mental outlook and performance – then, learn how to eliminate those influences. Develop abundant enthusiasm for what you do for better networking and learn how to determine and provide exactly what your clients actually want.
0.2 IACET CEUs