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Pool Business
BUSINESS 265: Coaching Strategies to Improve Profitability

Learning Objectives

  • Demonstrate a systematic approach to achieving increased employee productivity focused on bottom line profitability.
  • Analyze their employee’s relationship-oriented skill sets creating a positive impact on company’s effectiveness.
  • Identify an awareness within the individual to adjust behaviors to achieve business goals or objectives.


This seminar discusses the nature of coaching as a sequence of activities and conversations which provide employees with encouragement and feedback; the goal is improved financial results. A coaching culture creates a positive impact on organizational effectiveness as well as the quality of performance. This seminar is based on Bill Kent’s doctorate dissertation with empirical data.

Time/ Credits

1:75 hrs


Bill Kent, Ph.D.

CEO of Team Horner in Fort Lauderdale, FL
(954) 772-6966

  • B.S. University of Cincinnati
  • MBA Xavier University
  • Ph.D. Keiser University
Bill Kent, Ph.D.

Dr. Bill Kent is the entrepreneurial CEO of the Team Horner Group of companies, an integrated manufacturer, wholesale distributor, and global exporter of swimming pool products. Bill has served in several nonprofit organizations and was national president of the U.S. swimming pool industry’s national trade association in 1996. In 2015, Bill’s company received national recognition from the American Psychological Association for having a psychologically healthy workplace; Bill currently serves on the Board of Trustees of Keiser University, a Florida-based University with over 20,000 students on 16 campuses, the National Swimming Pool Foundation®, the International Swimming Hall of Fame, and the Florida Swimming Pool Association. In June 2015, Bill received his Doctorate in Business Administration with a concentration in Global Business. Bill completed the transition of company ownership to his employees in December, 2015.