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BUSINESS 204: You Can Be Better
- Examine human nature, interpersonal relationships, and customer satisfaction.
- Discuss how to improve sales techniques and client interaction.
- Define how to set business and personal goals and to prioritize for efficiency and improvement.
- Discuss how to eliminate the negativity that surrounds you and put your positive mental outlook to work for you.
We must all deal with people on a daily basis. Understanding human nature will improve your communication, productivity, and customer satisfaction. Learn how the negative influences in your life and work impact your mental outlook and performance – then, learn how to eliminate those influences. Develop abundant enthusiasm for what you do for better networking and learn how to determine and provide exactly what your clients actually want.
- PSP Expertise: Landscape Designers
- PSP Focus: Architect/Designer
- PSP Level 200
0.2 IACET CEUs